AM
Anjori M

1 reviews | Active since Jan 2021

19 Mar 2021, 09:05

*********** and disinterested MULTICHOICE

This is my third time writing to this site. Each time someone calls me and then never resolves the issue. Please can someone help me!! I cannot retype my entire story again so please can the representative calling me(that is if anyone calls me) go through the reviews and see all my complaints.

I have really reached my maximum frustration levels with DSTV. Really, I am really considering cancelling my contract with this *********** company. And I have been a premium member since I first installed. It’s shocking how DSTV simply disregards their customers and have no interest in resolving anything. Honestly the guy who came to install my DSTV Ultra decoder actually told me there are so many problems with the installation, device and package. I should have listened and taken his advice. Please guys, take it from me, the new decoder and package is a never ending frustration. Just stick to your package, don’t upgrade. The agents are super friendly when signing you up and that’s where the customer service ends.

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply19 Mar 2021, 10:11
Official
Hi Anjori, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team