*********** and disgustiing Multichoice!

Disgusting customer service and incompetence at its best. I downgraded my services from Premium to Compact plus in December and to date I m being charged for Premium! Last month my services were cut off after I paid for compact and i had to make a call to dispute it, they claimed that they rectified it only to cut me off again this month for the same issue! The consultant has admitted that the mistake was on their side but still they are unable to restore my services. Multichoice does not care about their customers, they just want to collect money!