*********** and bad service

Out of millions of residents of soweto who are subscribers to dstv we have only one branch which is in maponya mall multichoice is taking us for granted. For the past 2 weeks I have been dealing with them to resolve error code e18-4 they cant help me I have used every Avenue to get help but they cant, they even told me I must to the nearest branch of which I did went to maponya mall the guy by the name of Siya took my decoder promised me to resolve the problem my decoder stayed overnight when I went to pick it up the following day they told me they have changed the smartcard now everything is working perfectly but when I got home it was a different story I still cant access some channels it still says this channel is not available in this country and month end I will be expected to pay full price yet I couldn't access some of the channels I'm not disappointed I'm very angry.

Mr. Mandla Ndlovu ******