*********** agents and MultiChoice system creating issues and issues

On 14 Apr the first issues started. Channels were missing on one of my extra view decoders. Dstv assisted and it was sorted. On 15 Apr, they had to switch the primary with the secondary to get this working On 16 Apr, the now primary, did not have any channels On 17 Apr, they had to swatch this back, working fine. On 19 Apr, the second extra view was removed from my profile completely. Again I had to phone to get this added to my profile. This was sorted. Today, 21 Apr, the one extra view, waiting for communication from the primary. NOBODY touched anything in this household, but still, there are issues almost every day for the last week!!! The service is pathetic. The agents do not know how to assist and are telling us every time bull&^$ as it is only working one day. On 18 Apr, an agent phoned and wants to give me a 2-year contract at a cheaper price. The amount he has and the amount I pay via debit order are different. When I ask him questions, he puts the phone down as this is easier to do than assisting the customer. MultiChoice is going down the drain with *********** agents!!!. Keep on going, all your customers will eventually cancel