*********** agents

My DSTV was disconnected today due to non payment. This morning I called in to discuss whether I can downgrade to the R100 package and make payment, unfortunately I didn' t get the gentleman's name who assisted me. He said I must pay R207 and call back to be reconnected. I am now told that I need to make another payment of R259 because I can't downgrade now. R259 that I don't have. Your consultants are *********** shame. I have now paid R210 and probably wouldn' t have if I was told that I must pay the ful l amount ,i'd just leave it for month end. Phone got cut off 2 times and none of the consultants bothered to call me back.