*********** agents

On the 5th of February I phoned multichoice asked for a downgrade and the lady that I spoke to told me I have to pay R233 of which I paid it and when I get home the decoder was not showing any picture then I phoned them again and the guy I spoke to told me I have to pay R137,80 of which I paid also and the tv was showing pictures and on the 9th I phoned them because my decoder was showing an E16, the lady I spoke to told me I have to pay R388 for them to activate my services and I phoned again later on the 9th I was helped by Sizwe and he helped me without telling me about the over due amount, thank you Sizwe for going out of your way to help customers, KEEP IT UP. Now since the 5th of Feb I have to call multichoice every morning to reset my services of wich I paid for on the 5th of Feb. can multichoice please keep their house in order and train their employees.