LR
Linda R
1 reviews | Active since Jan 2020
29 Nov 2020, 16:56
*********** agent and bad service
Good day,
I made a payment of R600 on the 28th November for my subscription fee compact + overdue amount + Add movies. Now I'm told to make a payment on the 6th December. Why do I need to make a payment while my billing date is on the 28th of every month? Please assist
Helpful (0)
Replies (7)0
Replies (7)
DStv (MultiChoice)'s replyOfficial
29 Nov 2020, 18:01Hi Linda Ramoba,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply29 Nov 2020, 18:01
Official
Hi Linda Ramoba,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
LR
Linda R's updateReviewer Update
29 Nov 2020, 19:22I just checked my balance and the billing date it still says 06/12/2020.
Can you please sort it out.
Can you please sort it out.
LR
Linda R's update29 Nov 2020, 19:22
Reviewer Update
I just checked my balance and the billing date it still says 06/12/2020.
Can you please sort it out.
Can you please sort it out.
LR
Linda R's updateReviewer Update
29 Nov 2020, 19:24I just checked my balance and the billing date is still says 06/ 12 /2020.
Please sort it out
Please sort it out
LR
Linda R's update29 Nov 2020, 19:24
Reviewer Update
I just checked my balance and the billing date is still says 06/ 12 /2020.
Please sort it out
Please sort it out
LR
Linda R's updateReviewer Update
29 Nov 2020, 19:39Alright.
LR
Linda R's update29 Nov 2020, 19:39
Reviewer Update
Alright.
LR
Linda R's updateReviewer Update
01 Dec 2020, 06:06Good day,
I made a payment on the 28th of November of R600 towards my compact subscription, my billing date it's on the 28th of every month. I was told that I need to make a payment on the 6th of December, I asked several times for your consultants to explain but no one can assist me. I wrote on hello Peter on the 29th and I was advised that it will be sorted out after 24hrs, when I check my balance and billing date it still says I need to make payment on the 6th December. Please assist
I made a payment on the 28th of November of R600 towards my compact subscription, my billing date it's on the 28th of every month. I was told that I need to make a payment on the 6th of December, I asked several times for your consultants to explain but no one can assist me. I wrote on hello Peter on the 29th and I was advised that it will be sorted out after 24hrs, when I check my balance and billing date it still says I need to make payment on the 6th December. Please assist
LR
Linda R's update01 Dec 2020, 06:06
Reviewer Update
Good day,
I made a payment on the 28th of November of R600 towards my compact subscription, my billing date it's on the 28th of every month. I was told that I need to make a payment on the 6th of December, I asked several times for your consultants to explain but no one can assist me. I wrote on hello Peter on the 29th and I was advised that it will be sorted out after 24hrs, when I check my balance and billing date it still says I need to make payment on the 6th December. Please assist
I made a payment on the 28th of November of R600 towards my compact subscription, my billing date it's on the 28th of every month. I was told that I need to make a payment on the 6th of December, I asked several times for your consultants to explain but no one can assist me. I wrote on hello Peter on the 29th and I was advised that it will be sorted out after 24hrs, when I check my balance and billing date it still says I need to make payment on the 6th December. Please assist
LR
Linda R's updateReviewer Update
01 Dec 2020, 11:56Good day,
I made a payment on the 28th of November of R600 towards my compact subscription, my billing date it's on the 28th of every month. I was told that I need to make a payment on the 6th of December, I asked several times for your consultants to explain but no one can assist me. I wrote on hello Peter on the 29th and I was advised that it will be sorted out after 24hrs, when I check my balance and billing date it still says I need to make payment on the 6th December. Please assist
I made a payment on the 28th of November of R600 towards my compact subscription, my billing date it's on the 28th of every month. I was told that I need to make a payment on the 6th of December, I asked several times for your consultants to explain but no one can assist me. I wrote on hello Peter on the 29th and I was advised that it will be sorted out after 24hrs, when I check my balance and billing date it still says I need to make payment on the 6th December. Please assist
LR
Linda R's update01 Dec 2020, 11:56
Reviewer Update
Good day,
I made a payment on the 28th of November of R600 towards my compact subscription, my billing date it's on the 28th of every month. I was told that I need to make a payment on the 6th of December, I asked several times for your consultants to explain but no one can assist me. I wrote on hello Peter on the 29th and I was advised that it will be sorted out after 24hrs, when I check my balance and billing date it still says I need to make payment on the 6th December. Please assist
I made a payment on the 28th of November of R600 towards my compact subscription, my billing date it's on the 28th of every month. I was told that I need to make a payment on the 6th of December, I asked several times for your consultants to explain but no one can assist me. I wrote on hello Peter on the 29th and I was advised that it will be sorted out after 24hrs, when I check my balance and billing date it still says I need to make payment on the 6th December. Please assist
LR
Linda R's updateReviewer Update
02 Dec 2020, 16:02Good day,
I made a payment on the 28th of November of R600 towards my compact subscription, my billing date it's on the 28th of every month. I was told that I need to make a payment on the 6th of December, I asked several times for your consultants to explain but no one can assist me. I wrote on hello Peter on the 29th and I was advised that it will be sorted out after 24hrs, when I check my balance and billing date it still says I need to make payment on the 6th December. Please assist
I made a payment on the 28th of November of R600 towards my compact subscription, my billing date it's on the 28th of every month. I was told that I need to make a payment on the 6th of December, I asked several times for your consultants to explain but no one can assist me. I wrote on hello Peter on the 29th and I was advised that it will be sorted out after 24hrs, when I check my balance and billing date it still says I need to make payment on the 6th December. Please assist
LR
Linda R's update02 Dec 2020, 16:02
Reviewer Update
Good day,
I made a payment on the 28th of November of R600 towards my compact subscription, my billing date it's on the 28th of every month. I was told that I need to make a payment on the 6th of December, I asked several times for your consultants to explain but no one can assist me. I wrote on hello Peter on the 29th and I was advised that it will be sorted out after 24hrs, when I check my balance and billing date it still says I need to make payment on the 6th December. Please assist
I made a payment on the 28th of November of R600 towards my compact subscription, my billing date it's on the 28th of every month. I was told that I need to make a payment on the 6th of December, I asked several times for your consultants to explain but no one can assist me. I wrote on hello Peter on the 29th and I was advised that it will be sorted out after 24hrs, when I check my balance and billing date it still says I need to make payment on the 6th December. Please assist