1 reviews | Active since Jun 2016

12 Aug 2018, 15:21

*********** administration

Pathetic administration. We are annual payers to this sunset industry. Our next annual payment is due 5 October 2018. On 12 August 2018 DSTV cut our service without warning , claiming our annual fees are payable in August 2018 when they are only due in 2 months time. Your call centre was good but your administration sucks and you seem incapable of dealing with annual account payments properly.

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply13 Aug 2018, 07:42
Official

Dear Toni Falletisch

We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.

Kind regards

DStv: Hello Peter Team