*********** accounts

This crowd must have the worst accounting department that I have ever come across. I pay then faithfully every month by EFT before the due date and this month they cut my service. I emailed the proof of payment on 5 occasions . After two phone calls, they reconnect my service but only partially, leaving 1 decoder disconnected. I phone again and now the lady wants proof of payment again. I send this and the decoder gets connected. Now they send me an sms that I owe , what I presume, the disconnection and re connection fee. They must think I am stupid. Due to their incompetence I must pay ! What a joke.