1 reviews | Active since Aug 2016
*********** ACCOUNTS
I DO NOT KNOW WHEN THIS IS GOING TO STOP....
I GET AN EMAIL FROM Sandile Kaunda **********
STATING THE FOLLOWING:
Hi Aliyah
Apologies for the delayed response, kindly note there's currently a system issue that we're working on, when the system disconnects services, upon re connection it bills pro-rata.
It's currently a bit difficult for me to fix the matter first hand, I do apologies for the inconvenience but I will keep you updated and should the account disconnect, please send me an email to reconnect.
Regards Sandile"
ITS AMAZING THAT ONE MINUTE ON THE DSTV SELF SERVICE ACCOUNT IT SAYS R 0.00 AMOUNT OUTSTANDING AND THEN A CALL CENTRE AGENT TELL YOU THAT YOU ARE OUTSTANDING WITH R 4900.00
HOW EXACTLY DOES THIS WHOLE THING WORK?
I EXPECT A CALL... NOT AN EMAIL OR A REPLY ON HELLOPETER .. I WANT A CALL FROM DSTV...
Dear Steph
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Dear Steph
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
