RM
Refilwe M

1 reviews | Active since Dec 2020

09 Dec 2020, 11:02

***********

I am so frustrated by your services and how you do not want to take responsibility of the mistake you guys did, I've been waiting for feedback from a whole manager Nthabiseng Ntsele, Patricia who said she deals with the the hello peter complaints but did nothing to assist, a guy who said he works with the CEO of multi choice Tsetse or something they said they will all call me back nothing. I requested so many times to be contacted by the price lock team but im still not being taken serious by multi choice and its employees its like they do not give a damn about our account because they have over a million viewers we mean nothing. I'm sure all you guys want is for us to cancel our services because you do not give a damn about how we feel.

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply09 Dec 2020, 12:03
Official
Hi Refilwe,

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team 
RM
Refilwe M's update11 Dec 2020, 14:26
Reviewer Update
To Lungile Shishi thank you for taking your time and listening to what i had to say and took only 30 minutes to resolve my issue with your manager Othilia Mashigoane this shows how much you care about a clients needs, unlike the guy who claimed to be working with the ceo Itsetse Mokwena or whoever he is, the manager Nthabiseng Ntsele and Patricia who works with the hello peter complaints you guys need to fix yourselves honestly if you working in the customer services department never make promises that you cant keep or lazy to do your job. Thank you Lungile and Othilia i really appreciate it