SM
Sharone M
1 reviews | Active since Mar 2020
03 Jun 2020, 11:34
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I downgraded on the 01June 2020.From Premium to Compact Plus and I was send the amount to pay same day. I wake up on the 02June 2020 the package is still on Premium. I am not happy with the service because I had reasons for downgrading. It's a huge inconvenience and if I do not pay then obviously I am gonna pay the extra 50 to reconnect. Please get your house in order. It's irritating
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DStv (MultiChoice)'s replyOfficial
03 Jun 2020, 11:37Hi Sharone M,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply03 Jun 2020, 11:37
Official
Hi Sharone M,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team