***********

I have attempted to change my debit order details 3 times. I have down graded so that the money i apparently owe them will be accounted for. But when i speak to the manager, she tell me i still owe them money even with the downgrade, bearing the mind that the difference in the package was R300 , i still owed them R400<br> When i went into the Brackenfell branch to pay my account, I paid what i was advised, only to be told later by the manager (when attempting to reconnect the service) i was advised the wrong amount to pay. All of the above happened in April and May 2015<br> Come 1 June, even after attempting 3 times to change my debit order details, the debit order never came off on the 25th May, so my son goes and pays them R1600 for a service that was suppose to cost R1500. Now 2 calls, 1 email, later, i am told that i still owe them R341.00. I have never in my entire life dealt with such *********** people.