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This Saturday 14/3/2020, I received an sms informing me that they have not received my payment therefore my viewing will be cut. I have debit orders that go off monthly on 26/02/2020 my monthly subscription went off. I called the call center, where none of the call center agents had any clue what was going on. I spent over R200 in airtime. I tried using the whats app service that could not identify my ID. after trying the entire Saturday, I finally reached the supervisor Joan. I explained that I have 2 explorers & have always had extra view. She than tried to connect me and was unsuccessful so she connected 1 television. When I got home 15/3/2020 after church my room television was playing. I tried calling to speak to the supervisor, Jabuler refused to let me speak to anyone. Finaly Joan had handed over to a supervisor and she called. She was going to refund my money, I explained that both my Tv's WERE NOT WORKING. i STILL DO NOT HAVE RECEPTION.