lM
lucas M

1 reviews | Active since Jul 2019

22 Apr 2021, 21:30

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Their call centre agents are one of the worst . They literally lie with a straight face. 3 consultants I spoke to made to wait for an hour plus while consulting the manager or team leader & only give a the same incomplete feedback. I was told that the manager will call me yesterday before 16H30 till today dololo. They made to pay reconnection fee twice & pro rata while their consultants didn’t mentioned that to me

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply22 Apr 2021, 22:27
Official
Hi Lucas Moropa,

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team