lM
lucas M
1 reviews | Active since Jul 2019
22 Apr 2021, 21:30
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Their call centre agents are one of the worst . They literally lie with a straight face. 3 consultants I spoke to made to wait for an hour plus while consulting the manager or team leader & only give a the same incomplete feedback. I was told that the manager will call me yesterday before 16H30 till today dololo. They made to pay reconnection fee twice & pro rata while their consultants didn’t mentioned that to me
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Replies (1)0
Replies (1)DStv (MultiChoice)'s replyOfficial
22 Apr 2021, 22:27Hi Lucas Moropa,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply22 Apr 2021, 22:27
Official
Hi Lucas Moropa,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
