1 reviews | Active since May 2013
<p>The DSTV accounting system is non existant.</p> <p>The service is of the poorest.</p> <p>Top management should be offering assistance but are just as incapable as the rest. Betty was the first one that tried to assist, she did come back to me on two occassions and then also became non existent.</p> <p>Rachel promised to send Betty an email. I wonder if she ever received or choses to ignore.</p> <p>DSTV request a rating on their service. when you do rate them a sms returns stating that the survey link has expired.</p> <p>Every month the service billing is incorrect and every month I spend frustrated time and energy on the phone attempting to rectify.</p>
Dear Judy
We acknowledge receiving your query. Feedback will be communicated as soon as possible.
Kind regards
MultiChoice Hello Peter team
Best regards,
Dear Judy
We acknowledge receiving your query. Feedback will be communicated as soon as possible.
Kind regards
MultiChoice Hello Peter team
Best regards,
Dear Judy
We would like to take this opportunity and thank you for bringing your query to our attention.
As discussed, we have reversed the amount of R661.06 and R50.00 reconnection fee.
Your DStv account reflects an overdue balance of R525.25 due for payment to keep the service active till the 6th March 2017.
Next payment will then be R1822.00 due on the 7th March 2017.
Should you have any queries, we encourage you to keep in touch with us.
Kind regards
Lebogang
Best regards,
Dear Judy
We would like to take this opportunity and thank you for bringing your query to our attention.
As discussed, we have reversed the amount of R661.06 and R50.00 reconnection fee.
Your DStv account reflects an overdue balance of R525.25 due for payment to keep the service active till the 6th March 2017.
Next payment will then be R1822.00 due on the 7th March 2017.
Should you have any queries, we encourage you to keep in touch with us.
Kind regards
Lebogang
Best regards,
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