EP
Eugene P
1 reviews | Active since Sept 2015
26 Nov 2019, 03:19
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Called the call centre and was given an amount of R204 to pay,made payment and called to reconnect and was told R229 more must be paid and nobody knows why,asked for a manager and was placed on hold twice for 20 min .Nowim been given an amount of R1100 to pay and still no explanation.staff are inexperienced and only way sorry but you must pay because the system says so and it resets couple of times a day,frustrated and considering cancelling after 9 years with them.
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Replies (1)DStv (MultiChoice)'s replyOfficial
26 Nov 2019, 09:45Hi,
We acknowledge receiving your complaint. and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint. and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply26 Nov 2019, 09:45
Official
Hi,
We acknowledge receiving your complaint. and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint. and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
