AH
Anneke H
1 reviews | Active since Feb 2013
12 Jan 2018, 18:01
***********
Every month from +- September my service is disconected. My account balance is all of a sudden R2500 Due to p/Lock I told and sent my proof of payment throuh numerous times and my service is still disconnected. When I phone they say they can see a payment but eish they don't know. I will not pay 1c more to get my service on again every time I must pay a reconnection fee my 3 year old is screaming for her shows and I am tired to explain.
PLEASE SORT THIS OUT!!!!!!!!
I WANT MY SERVICE RECOMMENDED ASAP!!!!!!!!!!! C ustomer number : ********** 7
Helpful (0)
Replies (3)0
Replies (3)
DStv (MultiChoice)'s replyOfficial
15 Jan 2018, 07:40Dear Anneke
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply15 Jan 2018, 07:40
Official
Dear Anneke
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
15 Jan 2018, 12:00Good day Anneke
Thank you for sending us your query.
Our records show that your DStv service is reconnected.
Furthermore, Price Lock finance team contacted you and requested for the proof of payment. Please respond with the required information for further assistance.
Kind regards
Dinah
Best regards,
DStv (MultiChoice)'s reply15 Jan 2018, 12:00
Official
Good day Anneke
Thank you for sending us your query.
Our records show that your DStv service is reconnected.
Furthermore, Price Lock finance team contacted you and requested for the proof of payment. Please respond with the required information for further assistance.
Kind regards
Dinah
Best regards,
AH
Anneke H's updateReviewer Update
17 Apr 2018, 17:44Good day its been 4 months now no one has even bothered coming back to me and my dstv has been off for 4 months now. I refuse to pay because even if I pay my monthly subscription my service is still suspended due to the people who cant cant allocate my damn payment!!!!!!!!!!!!!!!
AH
Anneke H's update17 Apr 2018, 17:44
Reviewer Update
Good day its been 4 months now no one has even bothered coming back to me and my dstv has been off for 4 months now. I refuse to pay because even if I pay my monthly subscription my service is still suspended due to the people who cant cant allocate my damn payment!!!!!!!!!!!!!!!