1 reviews | Active since Aug 2016
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<p>Ive been making sure my account is paid each month with an amount of R759.Ive been liasing with a lazy consultant via facebook stating that most of my channels are not working all i get told is to take my decoder to the nearest dstv outlet this is an inconvience to me.sent messages today with no reply.Is this how dstv custormers are handled.they are very quick to make you pay when your account is overdue per day and when they dont bring there part its not there problem.IM SICK AND TIRED </p>
Dear Mariam Brenner
We acknowledge receiving your enquiry. We will look into it and provide feedback as soon as possible.
Regards
Multichoice Team
Best regards,
Dear Mariam Brenner
We acknowledge receiving your enquiry. We will look into it and provide feedback as soon as possible.
Regards
Multichoice Team
Best regards,
Dear Miriam Brenner
We tried to contact you today but could not reach you.
We always intend to ensure that our customers enjoy every interaction with us and their query is resolved.
For any technical related issue, we will give the necessary troubleshooting to resolve the technical query.
However, should the problem persists even after the trouble shooting is exhausted. You will be referred to have the decoder tested at the nearest MultiChoice branch or agency. At our Multichoice branches or agencies, we have a dedicated technical team which will properly inspect the hardware and give you the relevant feedback. We highly recommend that you have the decoder tested.
Depending on the outcome, you might be advised to contact an accredited installer to check the installation.
Thank you for taking your time to contact us. Please don't hesitate to contact us, should you require any further assistance.
Kind regards
Dinah
Best regards,
Dear Miriam Brenner
We tried to contact you today but could not reach you.
We always intend to ensure that our customers enjoy every interaction with us and their query is resolved.
For any technical related issue, we will give the necessary troubleshooting to resolve the technical query.
However, should the problem persists even after the trouble shooting is exhausted. You will be referred to have the decoder tested at the nearest MultiChoice branch or agency. At our Multichoice branches or agencies, we have a dedicated technical team which will properly inspect the hardware and give you the relevant feedback. We highly recommend that you have the decoder tested.
Depending on the outcome, you might be advised to contact an accredited installer to check the installation.
Thank you for taking your time to contact us. Please don't hesitate to contact us, should you require any further assistance.
Kind regards
Dinah
Best regards,