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I am so ****en ****ed with the service I am receiving from your company, yesterday I came into your store at maponya mall because your *********** staff at the call centre could not assist with the error message we were getting and as a result we have not been able to watch TV the lady I spoke with at the call centre stated that I needed to go to the nearest branch with the decoder which I did and what ****es me off is that I had the decoder and the cable with but to my surprise the cable was never tested I blame it on the first person who assisted me I do not work at your co therefore I cannot do your jobs for you what even ****es me off more than anything and that is making me more irate Is the fact that I had to pay for the all the channels to play I asked not once and not twice is this going to work when I get home to my surprise it still doesn't work how nice ,I had to call some of the guys that work for you to come and check it and apparently the power cord is not sending the power through for the signal to be okay how and how was I supposed to know that ?now I must go back to maponya mall again for your incompetence I called and requested for a manager and asked whoever I sp