KZ
Kayise Z
1 reviews | Active since Jan 2017
15 Jun 2023, 11:42
Incompetency at its best.
This morning i did a downgrade from compact to Access and Sia is person that was helping. Now im getting calls from DSTV call centre agents offering ne discount on the compact subscription if i take the new explora. I told them that i dont want compact and i have downgraded it this morning, but the system still shows compact. I did ask for the new explora but on access subscription. What is the process to do a downgrade??
Helpful (0)
Replies (3)0
Replies (3)
DStv (MultiChoice)'s replyOfficial
15 Jun 2023, 12:17Hi Kayise Zantsi,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply15 Jun 2023, 12:17
Official
Hi Kayise Zantsi,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
KZ
Kayise Z's updateReviewer Update
17 Jun 2023, 12:20How do i disconnect the following -
1. Disconnect DStv Compact
2. Disconnect DStv HD PVR Access
Your DSTV app and whatzapp doesnt have the cancellation option.
1. Disconnect DStv Compact
2. Disconnect DStv HD PVR Access
Your DSTV app and whatzapp doesnt have the cancellation option.
KZ
Kayise Z's update17 Jun 2023, 12:20
Reviewer Update
How do i disconnect the following -
1. Disconnect DStv Compact
2. Disconnect DStv HD PVR Access
Your DSTV app and whatzapp doesnt have the cancellation option.
1. Disconnect DStv Compact
2. Disconnect DStv HD PVR Access
Your DSTV app and whatzapp doesnt have the cancellation option.
KZ
Kayise Z's updateReviewer Update
04 Jul 2023, 09:32I called Multichoice on 27 June 2023 and cancelled my subscription. I'm shocked as to why they deducted July' premium.
Can you please reverse it to my bank account.
***.
Can you please reverse it to my bank account.
***.
KZ
Kayise Z's update04 Jul 2023, 09:32
Reviewer Update
I called Multichoice on 27 June 2023 and cancelled my subscription. I'm shocked as to why they deducted July' premium.
Can you please reverse it to my bank account.
***.
Can you please reverse it to my bank account.
***.