incompetence, useless

Since my last post that were on the 20/7/2015 nothing happened regarding my account.<br> For weeks I'm phoning in everyday about my extra view decoder that is not working! Since the migration it has been taken of my name and is on someone else's name, I am sick and tired of phoning every day and nobody comes back to me. I even went to the multichoice branch but that didn't help. I have people that is renting from me that is using the extra view decoder but now they are paying me for something they don't get to use for 4 weeks now!!! I want to get a refund for this month from dstv and I want you to sort out this problem!!! You are the most useless *********** company!! I wish you had some competition so that you can actually care about your customers!!!<br>