Incompetence Stuff & horrible Service

I write to hello peter because I have exhausted all avenues, I have called 6 times & sent countless emails, now its the 5th day & my other decoder is still not active. I hate to bring my frustrations here but really its too much, the last call the consultant told me there are technical errors of which it will take another 24 hours, what for, just to activate a decoder can take more than 4 days. Im really dissapointed with this DSTV.