Incompetence of DSTV

I have recently subscribed to DSTV as a first time subscriber, the call centre agent gave me a package with a DSTV hardware, Wi-Fi connector and installation and subscription. I also wanted the DSTV internet. They told me it would be sorted out within 7 days. Till today they didn’t send the connector and my Wi-Fi router, I made numerous calls, sent emails, went to their head office, with absolutely no resolution. My advice don’t subscribe to this service and tie your self down to a business that is run by incompetence.