Incompetence of DSTV

Right, here it goes again, 5 DAYS AGO I escalated an issue that I was told would be resolved in 48 hours and I would be contacted. GUESS WHAT! Nothing! Surprising NO! Exactly 5 days ago I complained about DSTV on this platform and it was acknowledged but yet still no contact. Do you think anyone cares about proper service. Of course not. Everyone at DSTV has a different story one can do this but then another person can't do that. Really! I'm so frustrated and I now I can see why people cancel DSTV and move to Netflix. Trust me at this stage I'm very close to go that route.