HF
Henry F

1 reviews | Active since Dec 2009

18 Nov 2019, 13:17

Incompetence

I have depleted my minutes on my cellphone yesterday and I am very frustrated by incompetence. I escalated the matter to DStv help. They rep**** it has been resolved and it was not, I was referred to self service... I NEED HELP, yesterday at around 16hoo I was I informed my account was in arrears, sorry after that my smart cards does not exist, is anybody going to assist or do I cancel my stoporder....

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply18 Nov 2019, 14:13
Official
Hi, 

We acknowledge receiving your complaint. and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team