INCOMPETENCE AT THE HIGHEST LEVEL

Once again, Dstv / Multichoice / bunch of *********** people cannot find my payment. I have had to spend my airtime for 10 minutes to the call centre to be told to send bank statements and proof of payment. This is not the first time this has happened and it seems that they just cant get their financial systems up to date. I am probably going to be suspended and I will have to pay the reconnection fee because after all - it is my problem not theirs. I have never in my life dealt with incompetency and uselessness as these people are . And they wonder why we discontinue them and watch netflix and shomax... wake up !!!