CB
Charlene B

1 reviews | Active since Apr 2022

13 Apr 2022, 20:40

Incompetence and reap off

Not only do we watch stupid repeats everyday when we spend spend out hard earned cash to pay for a monthly subscription but for the past few days I have seen posts on facebook about decoders not having signal

Little dis i know that mine was also next.. Was watching generation the Legacy's repeat this morning when I suddenly saw a E48-32 error in my screen and tried clearing I using both the myDstv app and their whatsapp with no luck at all, then decide to call them thinking perhaps they will assist me but the call center agent was just plain *********** and clueless even the instructions she gave me were useless she wasted my R35 airtime for nothing

Later on I called a dstv technician he tried to fix it but he couldn't find the problen with both my connection and satellite dish alignment

leaving me with unaswered questions Dstv Nultichoice is nothing but a **** that raps people off of their money and they fail to help you whenever you new help from them..now I see why people are moving to open view and other streaming products

Tho was the last month you will ever receive my hard earned cash

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply13 Apr 2022, 22:15
Official
Hi , 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team 
CB
Charlene B's update14 Apr 2022, 10:32
Reviewer Update
You Are clearly disrespectful on another level

How long should I stay with a useless decoder that doesnt have signal?

What annoys me the most is that I am not the only one with this problem

Well
guess what? Am gonna write a review every single day until you resolve this problem and you start taking your customers serious and start respecting them