INCOMPETENCE AND MORE INCOMPETENCE

INCOMPETENCE, INCOMPETENCE AND INCOMPETENCE.

If we are told the calls are recorded why then is it so hard to go back and listen to them when there is a need.

My service was suspended for a reason I did not understand and was told I had to pay a certain fee to be reconnected, and when I stated my case as to why I should not pay that amount I was met with so much incompetence from every agent I spoke to MANY times I called.

The proof I, said, was in the recordings and emails I sent to Dstv, but nobody was prepared to do that, and it became so frustrating having to call and being asked the same questions over and over again. No wonder Dstv is losing so many subscribers, and they will lose more with this incompetence.