FT
Fulufhelo T
1 reviews | Active since Aug 2018
26 Feb 2023, 23:44
Incompetence
On Tuesday the 21st of February I called dstv customer service,in connection with a downgrade,on both of our packages and I was told that I will be charged R180 cancelation fee and I agreed to that.only to find out that the downgrade was not done,the consultant told me that the downgrade will be effective from the 25 of February 2023.please assist because I can't pay R1700
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Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
27 Feb 2023, 06:40Hi Fulufhelo Tshusa,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply27 Feb 2023, 06:40
Official
Hi Fulufhelo Tshusa,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
FT
Fulufhelo T's updateReviewer Update
27 Feb 2023, 18:18Thank you very much for your assistance I highly appreciate it.i wish I was assisted by you when I called last week. Exceptional customer service 👏 👌
FT
Fulufhelo T's update27 Feb 2023, 18:18
Reviewer Update
Thank you very much for your assistance I highly appreciate it.i wish I was assisted by you when I called last week. Exceptional customer service 👏 👌