Incompetence

<p>On 13 January 2017 my service was suspended by Multichoice citing that I had not paid my subscription in December 2016. I spoke to Phindile. I told her that I could see on the online self service that the December 2016 payment was not rflecting when I had paid and she told me to send my proof of payment to ********** which I did. </p> <p> </p> <p>20 January 2016 my service was deactivated yet again. I called and spoke to Sonwabo Gudla whom I repeated my issue and sent the proof of payment to his email address directly. He acknowledged receipt and said he would correct it and have it allocated.</p> <p>24 January 2017 I had again the same issue where they deactivated my service. I called again and spoke to Sydney to whom I sent the proof of payment again. He told me it was not his fault, I asked who's fault is it if it is not Multichoice's fault and i called Multichoice not him personally to ask him how he is. He acknowledged receipt of the proof of payment and said he would instruct Finance to allocate the paymet.</p> <p>Get your act together please and I will not make another payment when the December payment has not been allocated!!!! </p>