Incompetence
I have never in my life faced such a level of incompetence by a service center. I work in a call center so trust me when I say I know the stress and struggles of dealing with clients but nothing justifies a client for 3 months having to complain and call 5 times in a month for the very same issue and still to date nothing has changed. I have sent proof of payments numerous times, and this is my 3rd complain on hellopeter so please make sure whoever calls me this time is actually competent.
Dear Ntokozo Ngcobo
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
Dear Ntokozo Ngcobo
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
Dear Ntokozo Ngcobo
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
Dear Ntokozo Ngcobo
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
Dear Ntokozo Ngcobo
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
Dear Ntokozo Ngcobo
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
Dear Ntokozo,
It is with regret that we learn of your unpleasant experience in dealing with DStv and the level of service you experienced in this regard.
We tried contacting you today at 16h45 with no success.
Kindly note we have allocated the payment dated 27th October of R365 to your account and it's paid until the 27th December 2017.
In future when making EFT payments, please use the following banking details to avoid delays with your payments:
Name of the bank - Absa bank
Account number- ***
Branch code- 632005
Account type- Cheque account
Always use your customer number as a beneficiary reference - ***0.
Please accept our apologies for the inconvenience you have experienced in this regard.
Let us know if there is anything else that we can assist you with.
Kind regards
Lebogang
Best regards,
Dear Ntokozo,
It is with regret that we learn of your unpleasant experience in dealing with DStv and the level of service you experienced in this regard.
We tried contacting you today at 16h45 with no success.
Kindly note we have allocated the payment dated 27th October of R365 to your account and it's paid until the 27th December 2017.
In future when making EFT payments, please use the following banking details to avoid delays with your payments:
Name of the bank - Absa bank
Account number- ***
Branch code- 632005
Account type- Cheque account
Always use your customer number as a beneficiary reference - ***0.
Please accept our apologies for the inconvenience you have experienced in this regard.
Let us know if there is anything else that we can assist you with.
Kind regards
Lebogang
Best regards,