HH
Henk H
1 reviews | Active since Oct 2015
11 Oct 2015, 03:51
Incompetence
I have to phone MULTICHOICE about 2 or 3 times a week to reconnect my service. This has been going on for almost 2months now. This is the service i get after paying them R1800-00 per month
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Replies (1)
DStv (MultiChoice)'s replyOfficial
23 Oct 2015, 12:09Hello henk@n,
Please accept our apology for the delayed response.
Our records show that you have been assisted. Your DStv service is now active.
We apologise for the time you spent trying to resolve your query telephonically. We take pride in ensuring our customer's satisfaction. However, we did not meet your expectations and do regret the inconvenience and frustration experienced.
Thank you for taking your time to contact us.
For future reference, please use the one following communication channels for assistance:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah
Please accept our apology for the delayed response.
Our records show that you have been assisted. Your DStv service is now active.
We apologise for the time you spent trying to resolve your query telephonically. We take pride in ensuring our customer's satisfaction. However, we did not meet your expectations and do regret the inconvenience and frustration experienced.
Thank you for taking your time to contact us.
For future reference, please use the one following communication channels for assistance:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah
Best regards,
DStv (MultiChoice)'s reply23 Oct 2015, 12:09
Official
Hello henk@n,
Please accept our apology for the delayed response.
Our records show that you have been assisted. Your DStv service is now active.
We apologise for the time you spent trying to resolve your query telephonically. We take pride in ensuring our customer's satisfaction. However, we did not meet your expectations and do regret the inconvenience and frustration experienced.
Thank you for taking your time to contact us.
For future reference, please use the one following communication channels for assistance:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah
Please accept our apology for the delayed response.
Our records show that you have been assisted. Your DStv service is now active.
We apologise for the time you spent trying to resolve your query telephonically. We take pride in ensuring our customer's satisfaction. However, we did not meet your expectations and do regret the inconvenience and frustration experienced.
Thank you for taking your time to contact us.
For future reference, please use the one following communication channels for assistance:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah
Best regards,