Incompetence

I have changed my debit order details early July. I also received a confirmation email from Multichoice on the 8th July regarding this change.<br> Despite all this, the debit order still went off from the old bank account. I did not make provision for this and the debit order was returned with a cost of R115 to me. I then had to pay the amount in cash on the 7th August. <br> On the 8th August Multichoice disconnected the service. I then went to their office in PE to resolve this and it was switched on.<br> On the 11th August, Multichoice again disconnects the service. I then contacted them for the second time and the service was again reconnected.<br> Today, the 18th August, again the service was disconnected and I had to yet contact them for the third time since the 8th August.<br> This is the worse service I have seen in some time. Obviously Multichoice is trying to operate with a lot of *********** staff. The Manager I spoke to today said that they sometimes have new staff that does not have the capability and experience to do their work properly.<br> Multichoice can take note that this service will be terminated immediately if there are any more problems. I also demand that my R115 be refunded.