Hellopeter
Share Your Experience
OM
Olwethu M

1 reviews | Active since Dec 2019

25 Nov 2020, 13:24

Incompetence

Good day

I hope this finds you well.

I've recently been in touch with Multichoice requesting the end date of my account which I took with them on November 2019. To my knowledge the Price Lock contract I took, was valid for twelve months but when I requested thisinformation from Multichoice as I do all my financial planning for the year after between October and November.

I was provided with different information by numerous individual staff members, some said my contract would end in Nov 2020, some Dec 2020 while some said Feb 2021.

So this clearly shows to me that this is day light ******* and the fact that my balances on the account do not add up some months I would paying less and on some other months it would be extremely high.

Kind regards.

0
Replies (2)
OM
Olwethu M's update25 Nov 2020, 14:08
Reviewer Update
Hope that would the correct information this time around. Look forward to your response.
OM
Olwethu M's update26 Nov 2020, 10:08
Reviewer Update
Hi there I could not take you call as I was driving, could you kindly call me after 5pm this afternoon as I have back to back meetings today, Secondly I do not agree wit the fact my Price Lock should be ending in February 2021 - to me that does not make any sense to me as I took the contract in November 2019.