INCOMPETANT STAFF
I HAVE TO CALL DSTV EVERY WEEK TO RECONNECT MY DECODER AFTER MY ACCOUNT HAS BEEN SUSPENDED DUE TO INCOMPETANT PEOPLE THAT ARE WORKING IN DSTV ACCOUNTS AS THE ACCOUNT IN QUESTION HAS BEEN PAID 3MONTHS AGO BUT DSTV FAILS TO ALLOCATE THE PAYMENT TO MY ACCOUNT. I CHOOSE TO TAKE THIS TO THE MEDIA AND HAVE ALREADY CALLED 702 TO SET UP A LIVE INTERVIEW REGARDING THE PATHETIC SERVICE LEVELS FROM DSTV
THIS IS DISGUSTING AND INTOLERABLE
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Replies (3)0
Replies (3)
DStv (MultiChoice)'s replyOfficial
22 Aug 2017, 08:10Dear Masiha Patel
We acknowledge receiving your complaint. Feedback will be communicated to you shortly.
Kind regards
MultiChoice Hello Peter team
Best regards,
DStv (MultiChoice)'s reply22 Aug 2017, 08:10
Official
Dear Masiha Patel
We acknowledge receiving your complaint. Feedback will be communicated to you shortly.
Kind regards
MultiChoice Hello Peter team
Best regards,
DStv (MultiChoice)'s replyOfficial
22 Aug 2017, 15:10Dear Masiha Patel
It is with regret that we learn of your unpleasant experience in dealing with MultiChoice agents and the level of service you experienced in this regard.
Our intention is certainly not to provide a sub-standard service to our customers. In fact, our focus is to provide great experience to our customers in all your dealings with us.
We confirm that we have allocated the payment done on the
Best regards,
DStv (MultiChoice)'s reply22 Aug 2017, 15:10
Official
Dear Masiha Patel
It is with regret that we learn of your unpleasant experience in dealing with MultiChoice agents and the level of service you experienced in this regard.
Our intention is certainly not to provide a sub-standard service to our customers. In fact, our focus is to provide great experience to our customers in all your dealings with us.
We confirm that we have allocated the payment done on the
Best regards,
DStv (MultiChoice)'s replyOfficial
22 Aug 2017, 15:17Dear Masiha Patel
It is with regret that we learn of your unpleasant experience in dealing with MultiChoice agents and the level of service you experienced in this regard.
Our intention is certainly not to provide a sub-standard service to our customers. In fact, our focus is to provide great experience to our customers in all your dealings with us.
We confirm that we have allocated the payment done on the 7th June 2017 of R489.
The account is paid until the 6th September 2017, next payment will be R489 due on the 7th September 2017.
Once again, please accept our sincerest apologies for the inconvenience you have experienced in this regard.
Feel free to contact us should you require any further assistance.
Kind regards
Lebogang
Best regards,
DStv (MultiChoice)'s reply22 Aug 2017, 15:17
Official
Dear Masiha Patel
It is with regret that we learn of your unpleasant experience in dealing with MultiChoice agents and the level of service you experienced in this regard.
Our intention is certainly not to provide a sub-standard service to our customers. In fact, our focus is to provide great experience to our customers in all your dealings with us.
We confirm that we have allocated the payment done on the 7th June 2017 of R489.
The account is paid until the 6th September 2017, next payment will be R489 due on the 7th September 2017.
Once again, please accept our sincerest apologies for the inconvenience you have experienced in this regard.
Feel free to contact us should you require any further assistance.
Kind regards
Lebogang
Best regards,