INCOMPETANT

I WATCH CATCH UP, THEN GOT BLOCKED.I PHONED ONLINE CONSULTANT,IT WAS VERY LATE,EXACT TIME CAN'T REMEMBER,THIS HAPPENED ROUND ABOUT JUNE / JULY.I NEED TO GETEXPLORER SINCE THEY DON'T STOCK PVR. FIRSTLY THEY ALL RAMBLE THEIR LINES THEY NEED TO SAY, ASKING THEM OFTEN TO PLEASE REPEAT OR SPEAK UP AS YOU CAN'T HEAR THEM. WHAT A SURPRISE, DEBIT ORDER VARYING BETWEEN R2000.00 AND R3000 FROM AROUND JULY. I'M UNFORTUNETLY ONE OF THOSE PERSONS THAT DON'T LOOK AT THEIR BANK STATEMENTS, KNOWING AMOUNT THAT SHOULD GO THRU FOR ALL DEBIT ORDERS. ROUND ABOUT THE 3RD MONTH REALISING THAT SOMETHING IS WRONG ,MONIES AVAILABLE FOR GROCERIES ETC. GOT TO A POINT THAT I DIDN'T HAVE ANY! I WENT BACK ON STATEMENTS ONLY TO REALISE DEBIT ORDER VARIES BETWEEN R2000 - R3000 PER MONTH.I CONTACTED THEM SEVARAL TIMES, NO JOY. WENT TO MULTICHOICE IN CENTURION WITH DECODER,NEVER USED. I EXPLAINED EVERYTHING TO ZANDALEE WHO WENT TO HER MANAGER,RETURNED,TOOK BACK DECODER, AND TOLD ME I'LL BE REFUNDED ON MONDAY,WHICH NEVER HAPPENED!SEND MAILS,THREATENING THEM WITH PRESS.FINALLY GOT TO CONTRACT DEPT,LOTS OF EXCUSES,I CONFIRMED ALL,NOW RESPONSIBLE SETTLEMENT OF R1300!I WANT TO KNOW WHY 2 DIFFERENT RESPONSES AND NO MONEY