incompatent

<p>i have had my new dstv decoder for almost a year, every 2-3 weeks i get an E16-4 error saying my account is suspended as this decoder is not registered on my profile. Funny as I have been paying for this for alomost a year as well as the seecondary decoder which is the extra view. Every time it is a 20-30 min cellphone call - my cost - to try and sort this out. everytime the error is reset and I am promised this wont happen again just to have the same problem 10 days later. Now I am on leave with a decoder that means nothing to me. I have had enough of DSTV, you are very quick to take almost R1000 from my account for subscription but all you can say everytime is "sorry for the inconvenience". This is a very nice way to treat a customer that has been with you for 20+yrs. I understand now why so many people cancel and go with all the other option available like Netflix. </p>