Incompatancey

One off too many complaints.No one senior ever calls you to resolve any issues...been having numerous problems since December 2014 n too date not resolved. I have submitted debit order information in December 2014 n last week i got a response via email confirming that my debit order is now active. I have proof that mulichoice has never debited my bank account. I jave called in manu times to resolve this issue ...but its all about tje money. No customer services rendered , agent that take the call dont even know what they are doing they are confused ..every time u call u got to repeat ur self .WHAT TYPE OF SERVICE PROVIDER IS THIS!!! no one cares to call back n resolve i want this matter resolved n i want to be compensated for all the inconvenience caused by multi choice or i will go to the consumer protection act m lodge a complaint as there r incompatant people who cannot resolve the clients query.IF NO MANAGE? CALLS BACK I WILL PUBLISH AN ARTICLE IN THE NEWSPAPER. I will also go to consumer watch Most pathetic service provider.