Incapability to take responsibility and clarify problems DISGUSTED!!

You are pathetic and incapable of delivering a service. Three weeks ago you disconnected my DSTV because of non payment. You debited the wrong amount 3 times what I should be paying and then proceeded to reverse the payment. After that my DSTV was reconnected and two days later disconnected today is the sixth time my DSTV has been disconnected and reconnected. Last night I spoke to(not sure his name could have been psepso and his manager Justin told him that this problem will be sorted out before 19:00 hours the 30/10/19 at about 18:40 a Penelope who I spoke to earlier(and she assured me that my dstv wont be disconnected phoned back to say the problem has been resolved and I will be debited unfortunately the wrong amount as the debits have been sent to the bank already so all the disconnection fees will be added. But that they will reimburse me after the debit has gone off. This morning my DSTV was cut off again. After spending more than 3 hours on the phone over the last three weeks the amount hasn’t changed and the problem isn’t resolved. Some of the lies you DSTV have been telling me. 1) a call centre supervisor told me he will make sure someone from the finance department will phone me. This has never happened. 2) Penelope from Social media told me yesterday evening that everything is sorted and you will no longer be disconnected. 3) One of your call centre agents after trying to explain to him for 50 minutes what the problem is and he constantly telling me I will need to pay and pay the reconnection fees otherwise we cant reconnect you. Blaming me for the problem. I told him I want to speak to your manager after holding on for another 20 minutes and no one came to answer the phone. Remember this is my money I am using to sort out a problem that is entirely your fault. I put the phone down. 4) NO apologies from your side, 7 different explanations for what has happened and still no apology, and still you keep putting of my DSTV I don’t care if it is reconnected or not because the same thing will probably happen tomorrow. I am attaching photos of just the phone calls I made this week to your call centre as my phone doesn’t save call information for longer than a week! This has been going on since the 9th of October. Are you reimbursing me for my time and money in calls I have been making??????? Don’t comment with ******* like apologies and send me your ID number so we can look at the problem. YOUR CEO MARK Rayner needs to phone me wont speak to anybody else except CEO public relations manager GM or the COO. Absolute disgusted in a company that has no capability to deliver service and or resolve or take responsibility for your mistakes.