sS
sonnica S
1 reviews | Active since Oct 2014
25 Feb 2015, 09:27
Inadequacy
Can someone in DSTV please access case number *** and get my debit order sorted out ?<br> I have been liaising with DSTV via e-mail and it is now my 3rd day of trying to resolve this. The last response I received from Thabiso Malekane was to inform me they do not know what my enquiry is about, when in fact, I have a paper trail of all correspondence between DSTV and myself.<br> Please can a senior person now step in and take chare and resolve this.<br> I simply don't have the time to sit and resolve DSTV's inadequacy levels.<br> Please.
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Replies (1)
DStv (MultiChoice)'s replyOfficial
25 Feb 2015, 14:06Hello sonnica,
Please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Please refer to your personal e mail address for more detail pertaining to your query.
To update or change any of your account information, you may also make use of the different options below
.
Our Contact Centre is open seven days a week from 07h00 to 23h00 to assist telephonically.
You may also request assistance from any of these channels:
-The Dstv Forum on www.dstv.com
-Twitter@DStvCare
-Facebook/DStv
- ***
Regards
Rupert
Please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Please refer to your personal e mail address for more detail pertaining to your query.
To update or change any of your account information, you may also make use of the different options below
.
Our Contact Centre is open seven days a week from 07h00 to 23h00 to assist telephonically.
You may also request assistance from any of these channels:
-The Dstv Forum on www.dstv.com
-Twitter@DStvCare
-Facebook/DStv
- ***
Regards
Rupert
Best regards,
DStv (MultiChoice)'s reply25 Feb 2015, 14:06
Official
Hello sonnica,
Please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Please refer to your personal e mail address for more detail pertaining to your query.
To update or change any of your account information, you may also make use of the different options below
.
Our Contact Centre is open seven days a week from 07h00 to 23h00 to assist telephonically.
You may also request assistance from any of these channels:
-The Dstv Forum on www.dstv.com
-Twitter@DStvCare
-Facebook/DStv
- ***
Regards
Rupert
Please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Please refer to your personal e mail address for more detail pertaining to your query.
To update or change any of your account information, you may also make use of the different options below
.
Our Contact Centre is open seven days a week from 07h00 to 23h00 to assist telephonically.
You may also request assistance from any of these channels:
-The Dstv Forum on www.dstv.com
-Twitter@DStvCare
-Facebook/DStv
- ***
Regards
Rupert
Best regards,