INACTIVE UNDERSTANDING OF COMMON SENSE

I need to know who DSTV employees to calculate their bills and how dumb you have to be to work at their call center? 1. The bill / account I get quotes over the phone, vs the amount on the self service online app differs by at least R500 everytime - Why is this? 2. I get told to pay a certain amount, then when I pay it, I get told to pay another amount, then when I paid that I get told to pay a third amount! Last month I wanted to reactivate my service, my initial quoted amount was R669. I paid it. Then I got told to pay another R400 odd, then I got told to pay another R300 odd! Then I get notified of another R1300 due on my account! Their excuse, I have three decoders, admittedly two of them are inactive!!! So, does not mean that inactive I AM NOT USING THE BLODY THINGS!? seriously Multichoice, I am still waiting for feedback on a complaint I lodged two years ago!! Give a person one amount per month that we can budget on what to pay and not chop and change as you NEED money!