INABILITY TO SORT OUT ACCOUNT

Good Day<br> <br> As per my previous complaint, it is with very much frustration to announce that my account is STILL NOT sorted out. <br> <br> Someone contacted me from the enquiries team on the 25th of January, responding on my complaint on Hello Peter. They said that they can only find two payments and that I must forward the rest of the proof of payments. which I did. I also forwarded the names of the four people working at the call centre and stipulated the dates on which I have forwarded the proof of payments.<br> <br> THE ISSUE IS THE PAYMENT I HAVE MADE IN AUGUST WHERE I HAVE USED AN INCORRECT REFERENCE NUMBER AND NO-ONE SEEMS TO BE ABLE TO ALLOCATE THE FUNDS WHICH THEY HAVE PICKED UP ON THE SYSTEM - TO MY ACCOUNT. LEAVING MY ACCOUNT IN ARREARS AND CAUSING DSTV TO SUSPEND MY SERVICE EVERY TIME. <br> <br> After numerous calls to speak to a SUPERVISOR I am always told that the supervisors are busy and will call me back in 20 min. On my response to the email from Hello Peter @ multichoice, I have informed them that I am not available on my cell phone during working hours.<br> <br> and yet again my service has been suspended this morning. I have not come across such BAD SERVICE in my life!!! :((((((