In God we trust

I'm not happy with dstv, last month of November I phone the call center requesting for my tv channel to be down grading from premierem to compact on the 20th. But to my surprise it never happen. Again today I call them to schedule for downgrading for this month, to my surprise the features of rewind and catcher up have stop working but the date for that has not yet come... n I have never request to council those features..... andibazi noba abamameli ***uhle ababantu basebenza phaya.