1 reviews | Active since Mar 2017

05 Sept 2024, 15:06

In credit but disconnected!

I have been disconnected from DSTV, but my account is in credit!!!

I've been on the phone FOREVER, but Esona keep on telling me my account is in arrears, WHILE I am looking at my statement showing I'm in credit.

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply05 Sept 2024, 15:14
Official
Hi Cathy, 

Thank you for bringing your concern to our attention. We are currently investigating the issue and will provide feedback as soon as possible. 

Kind regards, 
DStv: Hello Peter Team