MS
MG S

1 reviews | Active since Oct 2009

14 Mar 2023, 14:18

Impossible to get a simple question answered efficiently

I have a simple question about a new contract. After an hour of trying various avenues I don't get an answer. I get put on hold, then told they don't understand , the responses to my SMS and website submission are we will get back to you in 2 or 3 days. Pathetic !!

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply14 Mar 2023, 14:21
Official
Hi MG Soltynski,

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team 
MS
MG S's update16 Mar 2023, 10:05
Reviewer Update
So Sandile of DSTv phones me and undertakes to email me information so that I can renew my contract correctly. So far I have received nothing. So, no renewal.