LF
Leon F
1 reviews | Active since Apr 2016
05 Dec 2019, 17:19
Impossible to cancel subscription
I requested a subscription for the month of November 2019. I did so on 2 November and was supposed to run until 3 December. Today is 5 December and DSTV claims I need to see out the month of December and pay for it as well. I requested an immediate cancellation, but Nosiphokazi claims it cannot be done.
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
06 Dec 2019, 08:10Hi,
We acknowledge receiving your complaint. and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint. and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply06 Dec 2019, 08:10
Official
Hi,
We acknowledge receiving your complaint. and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint. and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
LF
Leon F's updateReviewer Update
11 Feb 2020, 10:43Kindly have a look at the subscription sent to me on 5 December. There I requested the service to be cancelled.
Also note again: I pre-paid for the month of November and did not request any coneection after that.
Also note again: I pre-paid for the month of November and did not request any coneection after that.
LF
Leon F's update11 Feb 2020, 10:43
Reviewer Update
Kindly have a look at the subscription sent to me on 5 December. There I requested the service to be cancelled.
Also note again: I pre-paid for the month of November and did not request any coneection after that.
Also note again: I pre-paid for the month of November and did not request any coneection after that.