MD
Marco D
1 reviews | Active since Nov 2011
21 Dec 2016, 08:16
Immediate Cancellation
<p>I tried to cancel my dstv subscription with immediate effect as I moved homes and dstv is not needed at the new house. </p> <p>I cannot do immediate cancellation so now I have a connection to service that cannot be used and is no longer needed and I must pay for.</p> <p> </p> <p> </p>
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
21 Dec 2016, 09:31Dear Marco
We acknowledge receiving your complaint. Feedback will be communicated to you shortly.
Kind regards
MultiChoice Enquiries team
Best regards,
DStv (MultiChoice)'s reply21 Dec 2016, 09:31
Official
Dear Marco
We acknowledge receiving your complaint. Feedback will be communicated to you shortly.
Kind regards
MultiChoice Enquiries team
Best regards,
DStv (MultiChoice)'s replyOfficial
21 Dec 2016, 10:42Good day Marco
Our DStv service is a month-to-month contract – when you pay your subscription, the contract for that month is fixed.
Services can only be disconnected a day before a new cycle start. We have scheduled a disconnection which will take place on 01/01/2017.
Should you need further assistance , please do not hesitate to contact us.
Thank you
Girly Mashamba
Best regards,
DStv (MultiChoice)'s reply21 Dec 2016, 10:42
Official
Good day Marco
Our DStv service is a month-to-month contract – when you pay your subscription, the contract for that month is fixed.
Services can only be disconnected a day before a new cycle start. We have scheduled a disconnection which will take place on 01/01/2017.
Should you need further assistance , please do not hesitate to contact us.
Thank you
Girly Mashamba
Best regards,