sM
sanele M

1 reviews | Active since May 2020

07 May 2020, 09:59

"immaculate service"

Pathetic service , rude call agent Immaculate Ngwane (***4_i124) couldn't get anything from her besides go to your nearest DSTV... and you dont have money in your account she didn't know what the issue was , had to keep checking if she's still on the line. once i asked for reference numbers then she keeps quiet and reactivates my account and hangs up...

i still don't know why i was disconnected... as it's not a money in the account problem , which i can easily show.

a call would do to resolve the problem and understand why in

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply07 May 2020, 11:09
Official
Hi, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team