MD
Mfusi D
1 reviews | Active since Mar 2020
23 May 2024, 06:26
I'm so sick and tired with poor service of Multichoice (Dstv) rendering to me.
I went to.pay on 29th April 2024 on 17th May the service was suspended claiming that I didn't pay.I call them was told my payment is not showing on their system,I went to withdraw the bank statement and went to.the branch to proved that I did pay and it was rectify.On the 19th May 2024 it was again suspended I spent 28minutes holding on phone for them to rectify the error once again the guy said its rectified.I woke up this morning of the 23rd May 2024 the service is once again suspended I.must call them again with my money or use my petrol to drive to the branch to report the problem.Their whatsapp this is not helping on this matter.
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
23 May 2024, 06:54Hi Mfusi,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply23 May 2024, 06:54
Official
Hi Mfusi,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
MD
Mfusi D's updateReviewer Update
24 May 2024, 08:36Since Yesterday I tried to access my catchup and the program I want to watch is on 101 now the decoder is telling me I must upgrade my subscription in order for me to access and watch these.Hello I'm on premium subscription on pricelock I usually access these with ease but lately you guys have been giving me problems.What else must I do pay you more and more for the sake of my kids cause cause they like these programs.This services is so poor and it's costing me more everyday by calling you cause your whatsapp things is very useless in many matters that wenhave problems with.Im so sick and tired with this.
MD
Mfusi D's update24 May 2024, 08:36
Reviewer Update
Since Yesterday I tried to access my catchup and the program I want to watch is on 101 now the decoder is telling me I must upgrade my subscription in order for me to access and watch these.Hello I'm on premium subscription on pricelock I usually access these with ease but lately you guys have been giving me problems.What else must I do pay you more and more for the sake of my kids cause cause they like these programs.This services is so poor and it's costing me more everyday by calling you cause your whatsapp things is very useless in many matters that wenhave problems with.Im so sick and tired with this.